❄️ Sub-Zero ❄️

Thank you for choosing our products!

Below is our return policy to ensure a fair and

transparent experience:

 

1. Conditions for Return:

 

• We accept returns within 30 days from the date of receipt.
• The product must be in its original

packaging, unused, and in perfect condition.

 

2. Exceptions:

 

• We do not accept returns of products damaged by the customer.
• Products showing signs of misuse, abuse, or negligence will not be accepted for

return.

 

3. Return Procedure:

 

• Contact our customer service to initiate

the return process.

• We will provide detailed instructions for

returning the product.

 

4. Refund:

 

• After the return is reviewed and

approved, we will process the refund within

14 business days.

• The refund will be issued via the same

payment method used for the purchase.

 

We appreciate your understanding and

cooperation.

Our priority is to ensure customer satisfaction

while adhering to the established terms. If you

need more information, please contact our

customer support.

 

 

Feel free to adjust this policy as needed.

1. Delivery Fees:

 

• Dubai: 40 dirhams
• Abu Dhabi: 100 dirhams
• Ajman: 150 dirhams
• Fujairah: 150 dirhams
• Ra's al-Khaimah: 150 dirhams
• Sharjah: 150 dirhams
• Umm al-Quawain: 150 dirhams

 

2. Fee Waiver:

 

• Orders above 1400 dirhams are exempt from the delivery fee.

 

3. Fee Payment:

 

• The delivery fee will be charged at the time of delivery.

 

• If the payment is not made at the time of delivery, the order will be canceled and no refund will be issued.

 

Thank you for your understanding. For more information, please contact our customer support.